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For Referring Providers

Resources for referring providers.

Everything your practice needs to refer with confidence — turnaround commitments, image access, EMR integrations, and direct support from our provider relations team.

Provider desk staffed 6am–10pm PT • After-hours STAT line available 24/7

Referral forms: online or PDF

Submit a referral online, or download our blank RX/referral form to print and complete. The PDF includes the referral form and patient instructions.

2-page PDF. No sign-in or online form submission required to download.

Turnaround Times

Reads delivered on a schedule you can plan around.

Service-level commitments for every modality, measured from study completion to final signed report.

STAT Reads
≤ 2 hrs

Critical findings phoned to the ordering provider within 30 minutes of read completion.

Routine Reads
≤ 24 hrs

Standard turnaround for non-urgent outpatient studies across the network.

Subspecialty Reads
≤ 48 hrs

Neuro, MSK, breast, body, and pediatric reads handled by fellowship-trained radiologists.

ModalitySTATRoutineSubspecialty
MRI≤ 2 hrs≤ 24 hrs≤ 48 hrs
CT Scan≤ 1 hr≤ 12 hrs≤ 24 hrs
X-Ray≤ 30 min≤ 6 hrs≤ 24 hrs
Ultrasound≤ 1 hr≤ 12 hrs≤ 24 hrs
Arthrogram≤ 4 hrs≤ 24 hrs≤ 48 hrs
Image & Report Access

Get to images and reports the way that fits your workflow.

Every study is available through the provider portal, secure share links, or fax fallback the moment it's signed.

Provider Portal

Single sign-on access to reports, DICOM images, and prior comparisons.

  • Zero-footprint DICOM viewer
  • PDF report download
  • Prior study comparison tools

Secure Share Links

One-time, expiring links delivered by email for offsite or covering providers.

  • HIPAA-compliant delivery
  • Expires after 7 days
  • Audit trail for every access

Fax & Print Fallback

Traditional delivery options when portal or EMR integration isn't available.

  • Reports auto-faxed on signoff
  • Hard-copy CDs on request
  • Toll-free callback line
EMR / EHR Integration

Orders and results flow straight into your system of record.

We integrate with major EMRs via HL7, direct API, and certified partner connections. Don't see yours? We add new integrations on request.

Epic
Care Everywhere + HL7 ORM/ORU
Cerner
Direct HL7 + Millennium integration
Athenahealth
AthenaClinicals API + faxback
eClinicalWorks
eCW Image Link + HL7
NextGen
Direct HL7 ORM/ORU
Allscripts
Sunrise / TouchWorks HL7
Practice Fusion
Direct messaging + faxback
DrChrono
API-based order + result routing
Need a new EMR integration?
Our integration team typically scopes new connections within 2 weeks.
Request Integration
Referral Methods

Refer the way that's easiest for your team.

Every channel ends in the same place: a confirmed appointment, on a schedule the patient can keep.

Phone

800-558-2223 — provider desk, 6am–10pm PT

Scheduled within 15 min

Secure Fax

Toll-free 800-558-2223

Scheduled within 1 hr

RX Pad Request

Secure online RX upload and patient demographics

Scheduled within 2 hrs
Open form

EMR Integration

Direct HL7 / API order routing from your EMR

Auto-scheduled in minutes
Subspecialty Reads

Fellowship-trained radiologists, on every read that needs them.

Studies are routed automatically to the right subspecialist based on modality and indication.

Neuroradiology
Brain, spine, head & neck imaging.
Musculoskeletal
Joints, sports injuries, and arthrography.
Body Imaging
Abdomen, pelvis, and oncologic staging.
Pediatric Imaging
Low-dose protocols for ages 0–17.
Cardiothoracic
Cardiac MRI/CT and pulmonary imaging.
Clinical Decision Support

When-to-order frameworks and the references your office reaches for.

Concise, conservative guidance scoped to the modalities we offer — plus practical references for coding, prior auth, contrast, and sedation.

Provider FAQ

Quick answers for referring offices.

The questions provider offices ask us most — referrals, sub-specialty reads, EHR integration, and report access.

See all provider FAQs

Provider Support

A real human, every time you call.

Our provider relations team is here to troubleshoot orders, expedite reads, and resolve anything else that comes up.

Provider Desk
800-558-2223
Hours
Mon–Fri 6am–10pm PT • Sat–Sun 8am–6pm PT
24/7 STAT line for critical findings
Request a Callback

We'll call you back within one business hour.

Tell us a bit about your practice and what you need — referrals, integration setup, or anything else.

Submissions are routed to our provider relations team. For STAT results, please call the provider desk directly.

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